As Zimbabwe continues to embrace digitalisation, citizens will start making applications differently. According to the Postal and Telecommunications Regulatory Authority of Zimbabwe, there are plans to digitalize the post office. POTRAZ announced that applications for passports, birth and death certificates will be done at the post office.
In a statement POTRAZ said, “Potraz in partnership with Government’s designated postal operator, Zimpost, is working on a model post office project, where post offices will be transformed to offer e-Government and e-Commerce services all under one roof. Instead of incurring transport costs to the Registrar General’s office, communities will, under the project, be able to apply for passports, birth and death certificates as well as access other Government services at postal outlets.”